Privacy Policy

Last updated: 24 July 2026

Jane Street respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, contact us or interact with the band online.

1. Information we collect

We may collect personal information that you voluntarily provide, including:

• your name

• your email address

• your phone number

• information included in booking, media or general enquiries

• mailing list preferences

• merchandise order and delivery details, where applicable

• any other information you choose to provide.

Our website may also automatically collect limited technical information, including:

• your IP address

• browser and device type

• pages visited

• referring website

• approximate location

• the date and time of your visit

• interactions with website features.

2. How we collect information

We may collect personal information when you:

• submit a contact or booking enquiry

• subscribe to our mailing list

• purchase merchandise

• enter a competition or promotion

• contact us through email or social media

• otherwise provide information directly to us.

Technical information may be collected through cookies, analytics services and similar website technologies.

3. How we use your information

We may use your information to:

• respond to enquiries

• manage performance and booking requests

• provide news, tour announcements and promotional updates you have requested

• process and deliver merchandise orders

• operate, maintain and improve the website

• understand how visitors use the website

• prevent misuse, fraud or security issues

• comply with legal obligations.

We will not sell or rent your personal information.

4. Email communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.

We may still contact you where necessary to respond to an enquiry, complete a transaction or provide important information relating to an existing booking or order.

5. Cookies and analytics

Our website may use cookies and third party analytics tools to understand website traffic and improve its performance.

Cookies are small files stored on your device. You can restrict or disable cookies through your browser settings, although some website functions may not operate correctly as a result.

6. Third party services

We may use third party providers to operate the website and related services, including:

• website hosting providers

• email and mailing list platforms

• website analytics providers

• payment processors

• merchandise and delivery services

• social media and embedded media platforms.

These providers may collect, process or store information in Australia or overseas. Their handling of information is also governed by their own privacy policies and terms.

7. Embedded content and external links

The website may include content or links from third party platforms, including Spotify, YouTube, Instagram, Facebook, TikTok and other music or social media services.

When you interact with embedded content or follow an external link, the relevant third party may collect information about you. Jane Street is not responsible for the privacy practices or content of external websites and platforms.

8. Storage and security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, interference, alteration or disclosure.

However, no online transmission or storage system is completely secure. You provide information through the website at your own risk.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law.

9. Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

To make a request, contact us using the details below. We may need to verify your identity before providing access or making changes.

10. Privacy concerns and complaints

Questions, concerns or complaints about this Privacy Policy or our handling of personal information may be sent to:

Jane Street
Email: admin@janestreetmusic.info

We will review and respond to privacy concerns within a reasonable period.

11. Children’s privacy

The website is not intended to collect personal information directly from children. A parent or guardian who believes a child has provided personal information may contact us to request its deletion.

12. Changes to this policy

We may update this Privacy Policy when our website, services or information handling practices change.

The current version will be published on this page with the date of the latest update.